Exchange product?

Something broke during shipping? That’s no problem at all. You can contact for this and we can find and individual solution.

I have provided a wrong delivery address!

Accidentally entered a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.

Delivery time & shipping costs

We do our best to deliver the order to you as soon as possible. Orders placed on working days before 12:00 (CEST), we try to ship the same day. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page. If for whatever reason we cannot meet this delivery time, we will of course inform you as soon as possible.

The stated prices do not include shipping costs. The shipping costs are dependent on your location and will be calculated at checkout.

Delivery takes place via the postman or parcel deliverer. In general, the delivery will be within a few days between 09:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.

Customs disclaimer

IMPORTANT DISCLAIMER for orders shipping OUTSIDE of the EU (European Union).

Duties and Taxes:

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.